Basically YES I had a very similar problem. They took 2 weeks to send out my confirmation, and that was after I hassled them.
First - The best contact address I've used is autoassembly@aol.com, the guy's name is Simon Plumbe. Unfortunately I don't have his personal address, but that's the one I've had responses from (my last question still went unanswered though).
Second - Check your spam folders. My confirmation wound up in there.
Last I checked (last week) the Hilton Metropole, where the con is being hosted, still has twin rooms at the reduced con rate, but all the doubles are booked up. You can use the minisite to book. If that's not for you, there are several other nearby hotels - boreal_forest also mentioned you might need a hand with this. Here's a list of nearby hotels and their distance from the Metropole - I used this to find somewhere for Tanja and I.
Please do let me know if I can do anything else to help - I'm in the UK and happy to help out.
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timeasmymeasure
no subject
Date: 2012-04-02 06:22 pm (UTC)Basically YES I had a very similar problem. They took 2 weeks to send out my confirmation, and that was after I hassled them.
First - The best contact address I've used is autoassembly@aol.com, the guy's name is Simon Plumbe. Unfortunately I don't have his personal address, but that's the one I've had responses from (my last question still went unanswered though).
Second - Check your spam folders. My confirmation wound up in there.
Last I checked (last week) the Hilton Metropole, where the con is being hosted, still has twin rooms at the reduced con rate, but all the doubles are booked up. You can use the minisite to book. If that's not for you, there are several other nearby hotels -
Please do let me know if I can do anything else to help - I'm in the UK and happy to help out.